CooplyHQ

1. Introduction

CooplyHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our waitlist registration system.

2. Information We Collect

We collect information that you provide directly to us when you join our waitlist:

• Email Address: Required for waitlist registration and communication
• Co-op Information: Co-op name and estimated number of families
• Role Information: Your role within your homeschool co-op (Administrator, Teacher, Parent, or Other)
• Referral Source: How you heard about CooplyHQ
• Feature Interest: What features you're most excited about
• Automatically Collected Information: IP address, browser type, device information, and usage data through standard web logging

3. How We Use Your Information

We use the information we collect to:

• Manage and maintain our waitlist
• Communicate with you about CooplyHQ updates, launch announcements, and product information
• Understand our user base and improve our service offerings
• Provide early access opportunities and special pricing offers
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve our website and services
• Comply with legal obligations and enforce our Terms of Use

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Brevo (formerly Sendinblue) for email marketing and contact management. Your information is shared with Brevo to facilitate our communications with you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If CooplyHQ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Third-Party Services

We use the following third-party services:

• Brevo: For email marketing and contact management. Brevo's privacy policy can be found at brevo.com/legal/privacypolicy
• Font Awesome: For website icons, served via CDN

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using HTTPS encryption
• Secure database storage with access controls
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Waitlist information will be retained until you request removal or until we launch our service and transition waitlist members to active accounts.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information from our systems
• Opt-Out: You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format

9. Cookies and Tracking Technologies

Our website currently uses minimal tracking technologies. We may use:

• Session Cookies: Temporary cookies that help maintain your session while using our website
• Essential Cookies: Required for the website to function properly (e.g., CSRF protection)

We do not currently use third-party analytics or advertising cookies. If this changes, we will update this Privacy Policy accordingly.

10. Children's Privacy

CooplyHQ is designed for use by parents, teachers, and administrators of homeschool co-ops. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

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